As another year comes to a close, we want to extend our sincere gratitude for your continued support and partnership. Your trust in us—and your leadership in advancing sustainable energy solutions—has made this year both rewarding and meaningful.
Your collaboration has been instrumental in driving our success across the organization, especially within our service and operations teams. The progress we’ve made simply would not be possible without customers like you.
This year has been remarkable:
- 22,700+ service cases
- 1,000+ preventative maintenance visits
- 20,000+ ports connected to InControl™
- 2,000,000+ charging sessions
We want to recognize and thank our dedicated field technicians, whose expertise ensures your EV charging stations and electrical equipment are operating at their best. Their professionalism, consistency, and problem-solving in the field are core to our reliability and your peace of mind, and their commitment to excellence is what truly sets us apart. We are grateful for the work they do every day to support your business.
At InCharge, our approach to operations and maintenance goes beyond fixing issues as they arise. From proactive monitoring and preventative maintenance to swift issue resolution, you’re supported by familiar service technicians who know you, your site, and your equipment. That relationship-driven continuity allows us to respond faster, work smarter, and deliver service you can trust.
Furthermore, our expanding integrations with leading charger OEMs and partnerships across EVSE and EVSE-adjacent companies position us to support your evolving needs with greater flexibility and long-term reliability.
We look forward to continuing our partnership in the coming year, and we remain dedicated to delivering innovative solutions and exceptional support.
Wishing you a joyful holiday season and a prosperous New Year!
Thank you,
Rich Mohr, CEO, InCharge Energy
