Charge Management & Maintenance System

 Manage Your Charging Operations with Confidence

Manage chargers, vehicles, power, and energy from one platform built to give fleet and charging teams greater visibility and control over daily charging operations

Know What Is Happening Across Your Depot

Bring EV chargers, distributed energy resources, and electrical infrastructure together, with detailed records for each asset including manufacturer, model, serial number, location, and key equipment information.

Monitor Charger Status

Give your team one place to request service and stay informed as issues move toward resolution.

Track Service Activity

Submit service requests directly against the asset that needs attention, then follow case status and service activity through resolution.

Identify Issues Quickly

Connected asset and diagnostic information helps our teams investigate issues remotely, determine the right next step, and arrive better prepared when onsite service is needed.

Make the Most of Your EV Chargers

Use Smart Charging to control how and when power is distributed across your charging infrastructure, balancing operational readiness with site capacity, fleet schedules, and energy costs.

Stay Within Site Limits

Give your team one place to request service and stay informed as issues move toward resolution.

Adapt Charging to Your Operation

Submit service requests directly against the asset that needs attention, then follow case status and service activity through resolution.

Optimize Your Charging

Connected asset and diagnostic information helps our teams investigate issues remotely, determine the right next step, and arrive better prepared when onsite service is needed.

Turn Charging Data Into Operational Insights

Understand how you use energy so you can identify opportunities to improve charging strategies, manage demand, and plan for changing energy needs.

Understand Your Energy Usage

Give your team one place to request service and stay informed as issues move toward resolution.

Track Energy Demand

Compare energy use across sites, chargers, and/or vehicles to pinpoint when energy use is highest and better understand how your infrastructure is being utilized.

Connect Energy Use to Cost

View charging alongside utility information to understand how energy use aligns with utility rates and make more informed decisions about when and how your operation charges.

Keep Charging Operations Moving

Give your team the visibility, control, and data needed to manage chargers, vehicles, power, and energy across your fleet.

Looking to Simplify Maintenance & Service?

Service Connection brings asset records, service requests, cases, maintenance plans, coverage, and service history together so your team can manage infrastructure throughout its lifecycle.