Support and Maintenance You Can Rely On
Break‑fix repair, preventative maintenance, warranty support, and comprehensive service plans—delivered by expert technicians.
Support you can trust.
InCharge delivers comprehensive EV charger maintenance and repair services built to support charging operations at every stage. Our charger‑agnostic service offerings include on‑demand break‑fix repair, preventative maintenance, warranty and extended warranty support, and fully managed InService maintenance and repair plans. With highly trained in‑house technicians and nationwide coverage, we help fleets reduce downtime, simplify service management, and maintain reliable charger operations across diverse sites and charger manufacturers.
Servicing more EV charger brands than anyone.
EV Charger Maintenance and Repair Plans
Providing operational confidence in every day charging.
Get the support you need with in-house, expert technicians.
Achieve quick response times for EV charger service.
Rely on service teams strategically located across North America.
Count on predictable payment schedules.
Choose from flexible and scalable plans that grow with your business.
Easily request service through InControl™ software.
Choose the plan that’s right for you.
InService Standard
Affordable coverage for smoother operations.
- Labor coverage for repairs
- Discounted parts*
- Preventative Maintenance included
InService Dedicated
Dedicated technicians just for your sites.
- Expert technician dedicated to your operation
- Labor coverage for repairs
- Discounted parts*
- Preventative Maintenance included
InService Premium
Dedicated techs and parts. 100% confidence.
- Fully customized solution to fit your operational and business needs
- Complete parts* & labor coverage
- Active monitoring and remote diagnostics with InControl Charge Maintenance and Management Software
*Parts coverage as outlined in the T&Cs
On-demand labor for break-fix repair available.
FlexTech
Proactive on-site inspections by a technician you trust.
FlexTech is designed for customers who want consistent, proactive EV charging site support. With flexible scheduling, you get regular on-site inspections performed by the same dedicated technician you know. This predictable approach ensures better site performance, security, faster repairs, and fewer surprises. FlexTech technicians perform comprehensive on-site evaluations focused on keeping your equipment healthy and your operations running smoothly.
Key Features
- Proactive, consistent inspections on the days you select
- Same technician every time for continuity and efficiency
- Flexible scheduling (e.g., once a week, twice a month, or any recurring cadence up to three visit/week/month)
- Eligible as a stand-alone plan or an InService add-on
Maintenance Essentials
Protect your investment regardless of installer.
Extended Warranty
Further protection for your mission-critical operations.
- Additional coverage to maximize reliability
- Extends standard warranty for an additional 1 or 3 years
- Parts coverage*
Preventative Maintenance
Maximize uptime with proactive planning.
- Regular tune-ups
- Flexible scheduling options
- PM labor and travel time included
- Discounted parts*
*Parts coverage as outlined in the T&Cs
Get the Guide: How to Extend the Life of Commercial EV Chargers
We make EV charging simple, reliable and scalable.
Whether your business is starting to electrify or expanding its electric fleet, we’re here to support your path to electrification.