Service Connection

Centralize Your Assets, Maintenance & Service

Bring asset health, service activity, maintenance history, and support together through InControl™ so your team has greater visibility into the energy infrastructure you rely on.

Complete Asset Records

Bring EV chargers, distributed energy resources, and electrical infrastructure together, with detailed records for each asset including manufacturer, model, serial number, location, and key equipment information.

InControl Depot View Screenshot

Improve Service Case Resolution

Simplify Service from Request to Resolution

Give your team one place to request service and stay informed as issues move toward resolution.

Request & Track Service

Submit service requests directly against the asset that needs attention, then follow case status and service activity through resolution.

Get the Right Support, Faster

Connected asset and diagnostic information helps our teams investigate issues remotely, determine the right next step, and arrive better prepared when onsite service is needed.

Build a Service History

Keep completed cases and service activity tied to each asset, creating a continuous record your team can reference in the future.

Simplify Service History

Never Lose Track of Coverage

Give your team one place to request service and stay informed as issues move toward resolution.

Know What’s Covered

Submit service requests directly against the asset that needs attention, then follow case status and service activity through resolution.

Upcoming Maintenance

Connected asset and diagnostic information helps our teams investigate issues remotely, determine the right next step, and arrive better prepared when onsite service is needed.

Expirations & Renewals

Keep completed cases and service activity tied to each asset, creating a continuous record your team can reference in the future.

Take the Guesswork Out of Managing Your Assets & Service

Bring asset records, service activity, maintenance, coverage, and reporting together in one place, giving your team a clearer view of what you have, what needs attention, and what comes next.

Looking for More Control Over Your Charging Operations?

InControl™ CMMS adds the tools to actively manage your EV charging infrastructure, including Smart Charging, load management, energy management, charger controls, and integrations.