EV Charger Maintenance Services
Break‑fix repair, preventative maintenance, warranty support, and comprehensive service plans—delivered by expert technicians.
Support you can trust.
InCharge delivers comprehensive EV charger maintenance and repair services built to support charging operations at every stage. Our charger‑agnostic service offerings include on‑demand break‑fix repair, preventative maintenance, warranty and extended warranty support, and fully managed InService maintenance and repair plans. With highly trained in‑house technicians and nationwide coverage, we help fleets reduce downtime, simplify service management, and maintain reliable charger operations across diverse sites and charger manufacturers.
Servicing more electric vehicle charger brands than anyone.
EV Charger Maintenance and Repair Plans
Providing operational confidence in every day charging.
Get the support you need with in-house, expert technicians.
Achieve quick response times for EV charger service.
Rely on service teams strategically located across North America.
Count on predictable payment schedules.
Choose from flexible and scalable plans that grow with your business.
Easily request service through InControl™ software.
Choose the plan that’s right for you.
InService Standard
Affordable coverage for smoother operations.
- Labor coverage for repairs
- Discounted parts*
- Preventative Maintenance included
InService Dedicated
Dedicated technicians just for your sites.
- Expert technician dedicated to your operation
- Labor coverage for repairs
- Discounted parts*
- Preventative Maintenance included
InService Premium
Dedicated techs and parts. 100% confidence.
- Fully customized solution to fit your operational and business needs
- Complete parts* & labor coverage
- Active monitoring and remote diagnostics with InControl Charge Maintenance and Management Software
*Parts coverage as outlined in the T&Cs
On-demand labor for break-fix repair available.
FlexTech
Proactive on-site inspections by a technician you trust.
FlexTech is designed for customers who want consistent, proactive EV charging site support. With flexible scheduling, you get regular on-site inspections performed by the same dedicated technician you know. This predictable approach ensures better site performance, security, faster repairs, and fewer surprises. FlexTech technicians perform comprehensive on-site evaluations focused on keeping your equipment healthy and your operations running smoothly.
Key Features
- Proactive, consistent inspections on the days you select
- Same technician every time for continuity and efficiency
- Flexible scheduling (e.g., once a week, twice a month, or any recurring cadence up to three visit/week/month)
- Eligible as a stand-alone plan or an InService add-on
FlexTech
Protect your investment regardless of installer.
Extended Warranty
Further protection for your mission-critical operations.
- Additional coverage to maximize reliability
- Extends standard warranty for an additional 1 or 3 years
- Parts coverage*
Preventative Maintenance
Maximize uptime with proactive planning.
- Regular tune-ups
- Flexible scheduling options
- PM labor and travel time included
- Discounted parts*
*Parts coverage as outlined in the T&Cs
EV Charger Maintenance and Repair FAQs
What EV charger maintenance and repair services does InCharge provide?
InCharge offers a full range of EV charger maintenance and repair services, including on-demand break-fix repairs, preventative maintenance, extended warranty support, dedicated technician programs, remote diagnostics, and fully managed service plans. Our charger-agnostic approach allows us to support a wide range of commercial EV charging equipment across fleet, workplace, and public charging environments.
What is included in an EV charger preventative maintenance program?
Preventative maintenance programs are designed to identify potential issues before they cause downtime. Services may include charger inspections, connector and cable evaluations, software and firmware checks, performance testing, safety assessments, and routine maintenance. Regular preventative maintenance helps improve charger reliability, extend equipment life, and reduce unexpected repair costs.
How quickly can EV charger repair services be provided?
Response times for EV charge repair depend on the selected service plan and site requirements. InCharge supports customers through a nationwide network of strategically located technicians, helping minimize downtime and restore charging operations as quickly as possible. Dedicated service plans provide even greater support through assigned technicians and proactive site management.
Can InCharge service chargers from different manufacturers?
Yes. InCharge provides charger-agnostic EV charger maintenance and repair services, supporting a broad range of charging equipment brands and models. This flexibility allows fleet operators, businesses, and site hosts to maintain diverse charging infrastructure through a single service partner rather than managing multiple manufacturer-specific support programs.
What are the benefits of a managed EV charger service plan?
Managed EV charger service plans help organizations reduce downtime, simplify maintenance management, and improve charging reliability. Depending on the plan selected, benefits may include labor coverage for repairs, preventative maintenance, discounted or covered parts, dedicated technicians, remote monitoring, and ongoing operational support. These programs provide predictable service costs while helping ensure chargers remain available when drivers need them.
Get the Guide: How to Extend the Life of Commercial EV Chargers
One Partner for Your Energy Needs
From electrical and lighting to EV charging and site infrastructure, we are your long-term energy solutions partner – from design and installation through ongoing maintenance.